Shipping policy
Shipping Policy
Where We Ship
We currently ship within the United States, including Alaska and Hawaii. We do not ship internationally at this time.
Processing Time
In-stock orders are processed within 1–2 business days (Monday–Friday, excluding US holidays). Items marked as pre-order show their ship date on the product page.
Transit Times (Estimates)
| Method | Transit Time | Cost |
|---|---|---|
| Standard | 3–7 business days | Free over $399; otherwise shown at checkout |
| Freight (large furniture) | 7–15 business days | Shown at checkout; curbside delivery with appointment |
| Alaska, Hawaii, remote | 5–12 business days | Surcharge shown at checkout |
Transit times are estimates provided by the carrier, not guarantees. We are not responsible for delays caused by weather, carrier network issues, incorrect addresses, or events outside our control.
Address Accuracy
You are responsible for providing a complete and accurate shipping address. If a package is returned or redelivered because of an address error, the additional shipping cost will be billed to you. Freight shipments cannot be delivered to PO boxes.
Risk of Loss
Risk of loss and title pass to you upon delivery of the order to the address you provided. If a shipment is lost in transit, contact us and we will work with the carrier to resolve the claim.
Assembly & Placement
Large items ship with tools and instructions. Freight deliveries are curbside unless in-home delivery was selected at checkout; you are responsible for moving items into your home and for assembly.