Privacy policy
Privacy Policy
This policy explains what personal information Nexora Market collects, why we collect it, and what choices you have.
Information We Collect
- Order information: name, billing and shipping address, email, phone, and order contents.
- Payment information: processed by our payment providers. We receive only the last four digits and card brand, never the full card number.
- Device and usage data: IP address, browser type, and pages viewed, collected through cookies and similar technologies.
- Marketing data: email address and preferences, only if you opt in.
How We Use It
To fulfill and ship orders, process payments, provide customer support, prevent fraud, meet legal and tax obligations, and — with your consent — send marketing emails.
Who We Share It With
We share information only with service providers needed to run the store: our e-commerce platform (Shopify), payment processors, shipping carriers, and analytics providers. We may also disclose information when required by law, to enforce our terms, or to protect our rights. We do not sell your personal information.
Your Choices
- Unsubscribe from marketing emails using the link in any email.
- Request access to, correction of, or deletion of your personal information by emailing RhysHeidi4890@outlook.com.
- Control cookies through your browser settings. Blocking cookies may affect site functionality.
California Residents
Under the CCPA/CPRA you have the right to know what personal information we collect, to request deletion, to opt out of any sale or sharing, and to receive equal service regardless of exercising these rights. To submit a request, email us. We will verify your identity before acting on the request.
Data Retention & Security
We keep order records as long as needed for tax, accounting, and warranty purposes, and marketing data until you unsubscribe. We use industry-standard safeguards, but no method of transmission or storage is completely secure.
Children
Our store is not directed to children under 16 and we do not knowingly collect their information.
Changes
We may update this policy. The current version always appears on this page with the date of the last revision.